Official Boutique Hotel des Arts FAQ

Question 1

Do you allow pets?

Accepted Answer

We are sorry, but pets are not allowed in the rooms or in the hotel.

Question 2

Do you offer luggage storage?

Accepted Answer

Yes, we're happy to store your luggage prior to check-in and after check-out.

Question 3

Do you have baby beds?

Accepted Answer

Yes! We have baby beds for children ages 0-3yrs.  Please make your request when you make your reservation so we can be certain to reserve a baby bed for you. The additional cost is 10Euro per night.

Question 4

Do you have air-conditioning? What other amenities are included in the room?

Accepted Answer

Yes! Our rooms include air-conditioning with a thermostat and control panel.  All of our rooms also include a TV, safe, Nespresso coffee/tea making facilities, toiletries, Hi-Speed WIFI, and slippers (ask at the desk).

Question 5

Does your hotel have parking?

Accepted Answer

Our hotel has no parking. Our hotel is located directly in the center of Amsterdam which makes parking difficult. If you wish to park near the hotel, please visit this website for information on reserving a parking spot and the prices:https://www.q-park.nl/nl-nl/parkeren/amsterdam/ams-hotel-des-arts/?utm_source=hiddendeal&utm_medium=organic&utm_campaign=hoteldesarts&utm_term=hotelA less expensive, yet still convenient alternative is to park in the P + R Amsterdam Noord parking garage and take the M52 Zuid to Rokin stop.  When exiting the Rokin metro station, exit at the south side of the station that indicates the Spui direction.  That exit puts you across the street and one block up from the Hotel des Arts.  For additional parking garage information just inside the A10 ring road please Google, "Amsterdam Park + Ride." If you should have additional questions, please do not hesitate to let us know.

Question 6

Is your hotel wheelchair accessible? Do you have a lift/elevator?

Accepted Answer

Our hotel is an historical facility that is not accessible by wheelchair and does not have a lift/elevator.  Stairs only.

Question 7

Do you have gluten free and/or vegan options in the breakfast buffet?

Accepted Answer

Yes! Our breakfast buffet does include gluten free items and vegan items.  Just let us know and our breakfast servers will bake special gluten free rolls for you.

Question 8

How do I get to the hotel from the airport?

Accepted Answer

Public transportation from the airport is the best method of travel to our hotel. The train station is located directly under the airport. You can "Tap in" and "Tap out" with your credit card for the entrance/exit or you can purchase the tickets at the kiosk. Take the train to Amsterdam Centraal Station. From there you can either walk on the Damrak which turns into the Rokin after the Dam Square (same street just changes name) and that is about 10-15 minute walk OR you can take the Metro which is under Centraal Station and take the M52Zuid one stop to the Rokin and exit the station on the Spui side and we are less than a block further south on the Rokin. All public transportation can be paid for by tapping in and out with your credit card. There is also an official taxi stand at the airport.  Be sure to agree on a price prior to getting into the taxi.

Question 9

How do I get to the hotel from Amsterdam Centraal Station?

Accepted Answer

All public transportation can be paid via "tapping in" with your credit card and then "tapping out" with your credit card. From Amsterdam Centraal station you can take Metro number 52 Zuid. The entrance for the Metro is just outside the doors of Amsterdam Centraal. The cost is approximately 2.80Euro per person. Take Metro number 52 Zuid and get out at the first stop which is called the Rokin. We are only a short walk (less than one minute) to our hotel from the exit of this station (take the exit that points you in the direction of the Spui). Or you can take tram numbers 4, 14 or 24 to the Rokin tram stop (2nd stop). Walking from Centraal Station is also another possibility and is about a 15 minute walk from Centraal Station. Just walk directly on the Damrak to the Dam Square. The Damrak street changes name to Rokin on the south side of the Dam Square, so continue on the same street. We are located at 154-156 Rokin.

Question 10

Is reception open for late arrivals?

Accepted Answer

Yes! Our reception staff and night porters are always here 24 hours to welcome you in person.

Frequently Asked Questions